Expert-led detection and response for threats
Our managed detection and response services tackle incidents at every stage - monitoring throughout the threat lifecycle to ensure rapid containment, minimal disruption, and secure operations.
- Rapid incident detection, triage and response
- Continuous monitoring across cloud, infrastructure, and endpoints
- Deep threat insights from cyber threat intelligence and forensic review
Facing a cybersecurity challenge? We’re ready.
Complete protection. Fast response. Ongoing assurance.
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Frequently asked questions
What is a detect and respond service?
It’s a managed security capability that continuously monitors your environment, identifies threats in real time, and responds quickly to contain and neutralise them - before damage is done.
How do you prioritise which threats to respond to first?
We use a combination of threat severity, business context, and predefined response playbooks to triage incidents, ensuring critical threats are handled first and fast.
Can you integrate with our existing systems?
Absolutely. Our services are vendor-agnostic and designed to complement your current infrastructure, whether on-prem, hybrid, or cloud-based.
What happens after an incident is resolved?
After an incident is resolved, the focus shifts to closure, documentation, and follow-up activities
What technologies do you use for detection?
We use advanced SIEM, EDR, and behavioral analytics platforms, combined with human threat intelligence to detect known and emerging threats.
What is managed detection and response (MDR)?
MDR is a managed cyber security service that provides 24/7 monitoring, threat detection and expert-led response. Unlike basic log monitoring, MDR includes active threat hunting, real-time triage and hands-on analyst response - turning alerts into action and helping contain threats before they cause damage.
What's the difference between MDR and an MSSP?
An MSSP typically focuses on managing security tools and monitoring alerts. MDR goes further - combining advanced tooling with human analysts who actively investigate, hunt for threats and respond on your behalf. It's a more hands-on, outcome-focused service.
Do we need MDR if we already have internal security tools?
Yes. MDR complements your existing tools by adding 24/7 oversight, specialised threat detection and response expertise that most internal teams can't maintain around the clock. We integrate with your environment rather than replacing it.
Can MDR help us meet compliance requirements?
Yes. Our MDR service supports regulatory requirements by providing evidence of continuous monitoring, incident handling and detection coverage - helping with frameworks like ISO 27001, NIST and PCI DSS.
What should I do if I think I've been breached?
Contact us immediately. The sooner you get expert help, the more options you have - early response protects evidence and limits damage. Call us on +64 4 281 7534 or complete the form on this page.
What types of incidents do you respond to?
We handle the full range - ransomware, business email compromise, phishing, data theft, insider threats, unauthorised access and more. If something doesn't feel right, we can help you assess it.
Do you provide emergency ransomware response?
Yes. Ransomware is one of the most time-critical incidents a business can face. Our team responds quickly to contain the threat, preserve forensic evidence and support your recovery - minimising downtime and data loss.
Can you help us prepare before an incident happens?
Yes. Beyond active response, we offer DFIR retainers, incident response planning and tabletop exercises to help your organisation prepare for and reduce the impact of a cyber event.
Talk to an expert
51 Shortland Street,
Auckland 1010 New Zealand
10 Brandon Street
Wellington 6011 New Zealand
120 Spencer Street
Melbourne 3000 Australia






