Because threats don’t stop - and neither do we.
Expand your security coverage
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Because threats don’t stop - and neither do we.
Our MDR service
At Bastion, our MDR service is designed to give businesses the confidence that someone always has their back. We combine best-in-class security technologies, world-class threat detection, and a human-led response capability delivered by experienced analysts who get to know your environment.
This isn’t just alerts in a dashboard. It’s a fully managed, end-to-end service that takes the burden off your team while improving your cyber resilience. We help you detect threats earlier, triage them faster, and respond in real time - all backed by a named Cythera lead analyst who stays with you for the journey.
Our MDR service is powered by our 24x7 New Zealand & Australian based Security Operations centre, using industry-leading SIEM platforms like Microsoft Sentinel, Rapid7 InsightIDR or CrowdStrike Next-Gen SIEM, and Swimlane. This stack enables us to collect telemetry across endpoints, identity, network, and cloud - providing visibility and correlation to detect suspicious behaviours, lateral movement, privilege escalation, and more.
Using pre-built and custom detection rules, we surface meaningful alerts (not noise), enrich them with threat intelligence, and triage each one to determine severity and risk. Our analysts then work with you - or directly initiate response actions - to contain threats and minimise impact. We also use Swimlane SOAR to automate response playbooks for pre-approved scenarios.
Your MDR engagement journey
Why choose Bastion for MDR
Our customers
Latest advisories
Frequently asked questions
What is Managed Detection and Response (MDR)?
MDR is a managed cybersecurity service that provides 24/7 monitoring, threat detection, and expert-led response. It combines advanced tooling with human analysts to identify and respond to threats in real time.
How is MDR different from traditional monitoring or SIEM services?
Unlike basic log monitoring, MDR includes active threat hunting, real-time triage, and hands-on analyst response. It turns alerts into action and helps contain threats before they cause damage.
Do I need MDR if I already have in-house security tools?
Yes. MDR complements your internal tools by adding 24/7 oversight, specialised threat detection, and response expertise that most internal teams can’t maintain around the clock.
Will MDR help with incident response?
Absolutely. Bastion’s MDR service includes analyst-led triage and response, helping you contain threats quickly and reduce the impact of incidents.
Can MDR services support compliance or audit requirements?
Yes. Our MDR platform supports regulatory requirements by providing evidence of continuous monitoring, incident handling, and detection coverage, helping with frameworks like ISO 27001, NIST, and PCI DSS.
What is managed detection and response (MDR)?
MDR is a managed cyber security service that provides 24/7 monitoring, threat detection and expert-led response. Unlike basic log monitoring, MDR includes active threat hunting, real-time triage and hands-on analyst response - turning alerts into action and helping contain threats before they cause damage.
What's the difference between MDR and an MSSP?
An MSSP typically focuses on managing security tools and monitoring alerts. MDR goes further - combining advanced tooling with human analysts who actively investigate, hunt for threats and respond on your behalf. It's a more hands-on, outcome-focused service.
Do we need MDR if we already have internal security tools?
Yes. MDR complements your existing tools by adding 24/7 oversight, specialised threat detection and response expertise that most internal teams can't maintain around the clock. We integrate with your environment rather than replacing it.
Can MDR help us meet compliance requirements?
Yes. Our MDR service supports regulatory requirements by providing evidence of continuous monitoring, incident handling and detection coverage - helping with frameworks like ISO 27001, NIST and PCI DSS.
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